Privacy Policy

1. Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual (including the information listed below).

Device Information

  • Examples collected: version of web browser, IP address, time zone, cookie information.

  • Purpose of collection: to load the Site accurately and perform analytics to improve user experience.

  • Source of collection: automatically when you access our Site via cookies, log files, web beacons, tags, or pixels.

  • Disclosure: shared with our processor Shopify.

Order Information

  • Examples collected: name, billing address, shipping address, payment information (including credit card numbers), email address, phone number, IP address, time zone, cookie data, product views, items in cart, and search terms.

  • Purpose of collection: to process and fulfill orders, arrange shipping, issue invoices and confirmations, communicate with you, prevent fraud, and—where permitted—send marketing updates.

  • Source of collection: directly from you.

  • Disclosure: shared with Shopify, payment processors, courier partners, and fulfillment vendors as required.

Customer Support Information

  • Examples collected: name, contact information, order history, payment details, support conversation logs.

  • Purpose of collection: to provide assistance and resolve issues.

  • Source of collection: directly from you.

2. Minors

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

3. Sharing Personal Information

We share Personal Information with service providers to help us deliver our services.

Examples include:

  • Shopify to power our store (Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy)

  • Legal compliance: We may share information to comply with laws, respond to lawful requests, or protect our rights.

4. Behavioural Advertising

We use Personal Information to provide targeted ads or marketing communications we believe may interest you.

Examples include:

You may opt-out of targeted advertising via:

5. Using Personal Information

We use your Personal Information to:

  • Offer and sell products

  • Process payments

  • Ship and fulfill orders

  • Provide customer support

  • Keep you informed about products, services, and offers

6. Lawful Basis (GDPR)

For visitors from the European Economic Area (EEA), we process your information under:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests, not overridden by your rights

7. Retention

We retain your Personal Information for our records unless you request its deletion.

8. Automated Decision-Making

We use limited automated decision-making (via Shopify) for fraud prevention, such as temporary IP or payment method denylisting.

9. Your Rights

GDPR (EEA Residents)

You may request access, correction, portability, or deletion of your data. Contact us to exercise these rights.
Your data may be processed in Ireland and transferred to other countries, including Canada and the U.S., in compliance with GDPR.

CCPA (California Residents)

You have the right to know, access, update, or delete the Personal Information we hold about you. You may also appoint an authorized agent to submit these requests.

10. Cookies

We use cookies to improve your browsing experience, remember preferences, and analyze site usage.

Types of cookies we use:

  • Functional (site operation)

  • Performance (analytics)

  • Advertising

  • Social media/content cookies

You can manage cookies via your browser settings. Note that disabling cookies may limit certain site functions.

11. Do Not Track

We do not change our data collection practices in response to “Do Not Track” signals due to lack of industry standards.

12. Security

We take reasonable precautions and follow industry best practices to protect your Personal Information. Payment transactions are encrypted via Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission or storage is 100% secure, we comply with PCI-DSS requirements and implement additional safeguards.

13. Third-Party Services

Certain third-party service providers (such as payment gateways, analytics tools, and shipping companies) have their own privacy policies regarding how they handle your data. We recommend reviewing their policies to understand their practices.

14. International Data Transfers

Your information may be stored and processed on servers located outside your country, including in Canada and the United States, where data protection laws may differ from your jurisdiction.

15. Marketing Communications

With your consent, we may send you marketing emails about our products, promotions, and updates. You can unsubscribe anytime by clicking the “unsubscribe” link in any email or contacting us directly.

16. Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

17. Contact Us

For more information, questions, or complaints, contact us at:

Lizomn Designs
Email: info@lizomndesign.com
Address: AL Sheez Trading LLC, Al Muquabat, Warba Centre, Office: 124-134, Dubai, United Arab Emirates
VAT Number: 104526691100003

Last updated: 21st May, 2024